HOW LONG DOES IT TAKE TO PROCESS MY ORDER?
Once I have the digitizing, around 10-14 working days, usually quicker, but we try to work to the clients timescale and can do rush next day if necessary.
How do I order embroidery
We know that our website can be confusing when choosing your options for embroidery so we have created some videos on our how to order embroidery page to take you through the steps to ordering on the website, but if you find you can't order on our website for any reason please email me on firstname.lastname@example.org or call on: 01233 840436
Can I save on digitizing costs if I just want wording as my logo?
A max of 5 words is free of charge
On average, how much does it cost for a left breast logo to be digitized?
On average, approximately £15 unless there are thousands of stitches in the design.
Why am i charged a new design set up fee with every different design or logo i want embroidered?
The new design set up fee covers the cost of getting your logo or design digitised. Embroidery digitizing is the process of turning your logo or design into a digital file using a software that allows embroidery machines to understand the needle's path. We use world class digitizers who are experts in there field to esure your logo is the best that it could be.
Embroidery and digitizing
I WOULD LIKE TO HAVE MY LOGO EMBROIDERED ON SOME GARMENTS. WHERE DO I START?
Of course, but I would strongly suggest that we get the digitizers involved, as your logo/company name portrays to potential customers what your company are like to deal with, and we would want them to get the very best impression!
If I have a left breast logo digitized, can it be used for other embroidery?
Yes, when we get the digitizers to make up your logo, we will ask them to make the logo work for caps and any other garments. This will save you lots of money in the long term. Make sure to tell us this when you order your digitizing (new design set up fee)
Can you embroider on mens and ladies classic cotton shirts or woollens including golfing and sailing equipment.
Yes, and we can provide them too if you wish.
I would like my favourite lucky horse rug or saddlecloth embroidered.
Yes, we embroider on clients horse rugs—just choose a style of font and silk colour - but please could you make sure that it is fur free and clean!
I would like some saddle cloths embroidered but they are very thick.
It will be tricky and totally at your own risk, although we do have special equipment to cater for these. We can provide nice saddle cloths if you would prefer not to risk your own (we compete in them at national level). The logos on saddle cloths are sized to meet the requirements of British Dressage rules.
Can you embroider on any part of a garment?
We are happy to embroider sleeves, pocket flaps, collars - you name it, we will give it a go!
We don't embroider football boots
Do your company do caps and hats?
What if I don't have an image, or just have an idea of what I would like?
Tell me what you have in mind and we will take it from there - we have long experience of logo creation. Once you have agreed the artwork it can then be sent on for digitizing. We can even make digitizing up from other garments already embroidered!
embroidery on your own items
IF I SUPPLY YOU WITH MY GARMENTS OR RUGS, WHAT HAPPENS IF ANYTHING GOES WRONG?
Sometimes embroidery machines can chew-up garments when they go wrong. In the unlikely event that this happens, I’m afraid that we are not to be held responsible and that we embroider the clients own items at their risk. However, this is a very unlikely event.
I have some garments that I have already bought. Would you embroider them using my logo?
If you have specialist clothing we would be delighted to embroider them for you.
What size will the embroidery be on my jacket back?
Most back embroidery is 23cm but we can go up to just under 30cm on expecially large garments.
What size will the embroidery be on my horse rug?
I would suggest that we keep the embroidery to just under 28cms width although we now have frames that can comfortably embroidery horse rugs up to 35cms width.
bADGES & PATCHES
IF YOU SUPPLY US WITH A LOGO TO EMBROIDER PLEASE MAKE SURE YOU HAVE PERMISSION TO USE IT - WE WILL NOT BE HELD RESPONSIBLE FOR GETTING PERMISSIONS FOR COPYRIGHTS